1. Introduction
This Privacy Policy explains how Finverse Union ("we," "us," or "our") collects, uses, stores, shares, and protects personal information obtained through our website, mobile application, and associated services (collectively referred to as the "Platform"). It also outlines the rights and choices you have regarding your personal data.
By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with any aspect of this Privacy Policy, you should immediately discontinue use of our services.
2. Information We Collect
Personal Identification Information
- Full name
- Date of birth
- Gender
- Nationality
- Government-issued identification (e.g., passport, driver’s license)
- Photographic identification (selfie for KYC)
- Residential and billing address
- Email address and phone number
Financial and Transaction Data
- Cryptocurrency wallet addresses
- Transaction history, including deposits, withdrawals, and investments
- Amounts and dates of transactions
Technical Information
- IP address and device identifiers
- Geolocation data
- Browser type and version
- Operating system and platform
- Usage logs and referral data
Behavioral and Analytical Data
- Interaction data (e.g., clicks, time on platform, pages visited)
- Preferences and selected investment plans
3. How We Use Your Information
- To verify your identity and comply with KYC/AML regulations
- To facilitate crypto-based investments, deposits, and withdrawals
- To process transactions and monitor suspicious activities
- To personalize your experience based on usage patterns
- To send transactional and promotional communications
- To ensure the security and integrity of the Platform
- To comply with legal obligations and requests from regulatory authorities
- To improve the functionality and content of the Platform
We may aggregate or anonymize your data for statistical and research purposes that do not identify you as an individual.
4. Legal Basis for Processing
- Consent: Where you have explicitly consented to data processing.
- Contractual necessity: To fulfill our obligations in delivering services under our Terms.
- Legal obligation: To meet obligations under tax, financial, and AML regulations.
- Legitimate interest: To improve our services, prevent fraud, and secure the platform.
You may withdraw your consent at any time, although this may limit your access to some services.
5. Data Storage and Security
- End-to-end encryption of sensitive information (AES-256)
- SSL/TLS encryption during transmission
- Secure servers with firewall and intrusion detection
- Multi-factor authentication (MFA) for user accounts
- Strict access control and role-based permissions for staff
Your data is stored in GDPR-compliant data centers located in secure international jurisdictions.
6. Data Retention
- Provide and maintain our services
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
Typically, personal data is retained for 5 to 7 years following the termination of your account. Anonymized or aggregated data may be retained indefinitely.
7. Sharing of Information
We do not sell your personal data. However, we may share it under strict conditions:
- With service providers who assist in identity verification, data processing, and system security
- With legal authorities when required by law, court orders, or regulatory mandates
- With professional advisers such as legal counsel or accountants
- With affiliated entities under common ownership or control, where such sharing is legally permissible
All third parties must adhere to confidentiality agreements and data protection standards.
8. International Data Transfers
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant regulatory bodies
- Binding Corporate Rules (if applicable)
You consent to the transfer of your data to countries which may not offer the same level of data protection as your home country.
9. Your Rights
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate or outdated data.
- Erasure: Request deletion of your data under specific circumstances.
- Objection: Object to certain types of processing, including marketing.
- Restriction: Request temporary suspension of processing.
- Portability: Request transfer of your data to another provider.
- Withdraw Consent: Revoke consent for processing activities based on consent.
To exercise these rights, contact us at support@finverse-union.com.
10. Cookies and Tracking Technologies
- Enable essential site functionality
- Personalize content and user preferences
- Analyze site performance and traffic trends
- Facilitate secure logins
You can manage cookie preferences through your browser settings or platform cookie banner.
11. Children’s Privacy
Finverse Union does not knowingly collect data from children under the age of 18. If we discover such data has been submitted, it will be deleted promptly. Parents or guardians who believe their child has provided data may contact us to request deletion.
12. Third-Party Links
Our platform may contain links to external websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage users to review their respective privacy policies.
13. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Material changes will be communicated via platform notifications, email, or banners. We recommend reviewing this policy periodically.
Continued use of the Platform after changes become effective constitutes acceptance of those changes.
If you have questions, concerns, or requests related to this Privacy Policy, please contact:
Thank you for trusting Finverse Union with your information.
